Shipping policy

Delivery costs will be added to the cost of your order. The cost of delivery depends on the total cost of your ordered items and is added automatically at checkout before you complete your order. We offer free delivery on orders of €55 or more within the Republic of Ireland.

Delivery charges

Republic of Ireland, orders of €55 or more: free
Republic of Ireland, orders under €55: €8.50

We deliver to all counties in the Republic of Ireland. We do not deliver to Northern Ireland.

Delivery charges are charged at or below the rates charged by our couriers.

Delivery Times

Most orders are delivered within 1 to 2 working days. Around Bank Holidays, Black Friday weekend and during sales, orders can take between 5 and 7 working days.

Orders are not dispatched on Saturdays, Sundays, Bank Holidays and other days on which the couriers are closed. Orders are delivered by DPD.

Delivery timescales are approximate and subject to availability. We cannot give any guarantees as to the precise timing of delivery. We do not take responsibility for delays once the products have been dispatched. All orders from this website are traceable and require a signature on delivery.

To ensure swift delivery, please make sure someone is available to sign for your parcel at the delivery address you give. Please be aware that factors beyond our control (such as strikes or adverse weather) may delay your order.

Avoid Any Further Delays to Your Delivery

Please make sure your delivery address is correct (including your Eircode or postcode) before paying for your order. We are unable to take responsibility for the loss of a parcel where incorrect or incomplete delivery details have been provided.

Delayed Orders

If your order is delayed by more than 21 days we will give you the option to cancel your order. Please email us at shop@murphyspharmacycork.ie or call us on (021) 427 4121 if you wish to cancel your order.

Tracking Your Delivery

You can track your order using the link in the email we send you confirming your order.

Any Queries or Problems with Delivery

By email: shop@murphyspharmacycork.ie
By phone: (021) 427 4121

Other Delivery Terms

Although we will make every effort to ensure your products are delivered within the time stated, we have no responsibility for any loss or damage arising as a result of the late delivery or non-delivery of products. No compensation is payable to the customer for delayed receipt or inconvenience.

You should check the contents of each delivery promptly on receipt. If you believe that items have been sent to you in error, please contact us immediately.

Discreet shipping: please add an order note in your cart if you would like discreet shipping, or email us at shop@murphyspharmacycork.ie. Your order can then be packed without branded tape or boxes, although our company name will still be printed on the dispatch label.